FAQ
Who makes the products?
Everything is handmade by me from my little home studio.
How long will it take to receive my order?
All orders are sent via SingPost tracked mail and delivered straight to your letterbox.
✨ In-stock items: Dispatched within 3–5 business days after payment is confirmed.
🎀 Bulk or custom orders: Shipped within 3–5 business days after completion.
💌 Free delivery for all Singapore orders over $40!
Can I return or exchange my item?
Since everything is handmade, returns and exchanges aren’t available.
Do you do custom orders?
If you have a fun idea or request, feel free to DM me — I’d love to hear what you'd like to see.
Do You Ship Internationally?
Yes, we do! We ship internationally from Singapore using SingPost Tracked Mail.
Here are the countries we currently ship to:
| Region | Countries | Estimated Delivery Time | Flat Rate (SGD) |
|---|---|---|---|
|
Malaysia
|
– | 6–12 business days | $13 |
| Asia | Korea, Hong Kong, Taiwan, Vietnam, Thailand, Indonesia | 8–18 business days | $27 |
| Others | United States, Australia, New Zealand, Japan, United Kingdom, Europe, Canada | 8–20 business days | $36 |
Malaysia: Free shipping for order above $100
Asia: Free shipping for order above $150
Others: Free shipping for order above $200
What’s the best way to care for my wallet?
Spot clean or gentle handwash only with a damp cloth and mild soap (no machine washing, please!)
Avoid soaking the wallet or scrubbing too hard.
Let it air dry completely before using again.
Terms of service
By placing an order with GreenBeansHandmade, you agree to the terms and conditions listed. GreenBeansHandmade reserves the right to update or modify these terms at any time without prior notice. Please note that all sales are final and cannot be changed or cancelled once confirmed.